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RV180 - Can't configure remote logging via email

When I attempt to configure my RV 180 for remote logging via email I get this error message: Test mail delivery failed

I used these settings:

Server: smtp.comcast.net

Port: 587

Authentication: I tried "Password Plain" and "CRAM-MD5"

I supplied my email user account name, password, email return address and a recipient address. I verified that these settings work using Mozilla Thunderbird.

Does anyone know if this feature works?

3 REPLIES
New Member

RV180 - Can't configure remote logging via email

Hello Robert McGuirk,

This feature should work as far as I know.

Have you tried using the recommened SMTP Port Number 465 for comcast email?

New Member

RV180 - Can't configure remote logging via email

Hi Joshua,

I just tried port 465 and got the same error as with port 587.

I know that port 587 works with the Comcast email server, because I verified that with the Thunderbird email client.

Can you try this and let me know if it works for you?

Thanks,

Bob

New Member

RV180 - Can't configure remote logging via email

Joshua,

     I'm having the same problem. I've configured Remote Logging without  authentication to the SMTP server. I am able to send the system summary from the Email system summary link from the Sytem Summary page (link below). (https://xxx.xxx.xxx.xxx/platform.cgi?page=routerStatus.htm#)

But the logs never email no matter what setting I use in Send E-Mail Logs by Schedule. If I try to email the logs manually, as well as if they are attempted to be emailed by schedule, I get the following error in the system log:

Wed Jan  1 12:12:12 2014(PST) [RV180][System][NONE] Could not execute the smtpClient. adpCmdExec failed. Exiting.

My RV180 firmware version is 1.0.3.10

Please help!

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