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New Firmware available for RV340 Series Router family! This includes the RV340, RV340W, RV345, and RV345P

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Community Member

RV180 VPN Tunnel Problem

Hi,

I have a problem which is quite urgent

I bought 2 RV180 to setup a VPN tunnel between a remote site and central office

The VPN tunnel is established, I can ping from central office to remote site but browsing on that server fails.

Here is my Network setup:

Central Office:

RV180 LAN IP: 10.2.1.1

DHCP: 10.2.0.0/16

VPN Tunnel:

Local IP: 10.2.0.0/24

Remote IP: 10.3.1.0/16

Remote Site:

RV180 LAN IP: 10.3.1.1

DHCP: 10.3.1.0/24

VPN Tunnel:

Local IP: 10.2.0.0/24

Remote IP: 10.3.1.0/16

Web Server: 10.3.1.51

From central office i can ping both 10.3.1.1 and 10.3.1.51

But fails when accessing through browser both 10.3.1.1 and 10.3.1.51

Result for using trace route from 10.2.1.1:

traceroute to 10.3.1.51 (10.3.1.51), 10 hops max, 40 byte packets

1  * * *

2  * * *

3  * * *

4  * * *

5  * * *

6  * * *

7  * * *

8  * * *

9  * * *

10  * * *

Seems the routing is not really working through the VPN Tunnel

Can anyone can lend me a helping hand? Thanks very much

Everyone's tags (4)
4 REPLIES
Community Member

Re: RV180 VPN Tunnel Problem

Also post the routing table for 10.2.1.1

Kernel IP routing table

Destination Gateway Genmask Metric     Ref Use InterfaceTypeFlags
127.0.0.1 127.0.0.1 255.255.255.255 100 lo Static UP,Gateway,Host
192.168.1.0 0.0.0.0 255.255.255.0 000 eth1 Dynamic UP
192.168.1.0 192.168.1.144 255.255.255.0 100 eth1 Dynamic UP,Gateway
10.2.0.0 0.0.0.0 255.255.0.0 000 bdg1 Static UP
10.2.0.0 10.2.1.1 255.255.0.0 100 bdg1 Static UP,Gateway
127.0.0.0 0.0.0.0 255.0.0.0 000 lo Dynamic UP
0.0.0.0 192.168.1.1 0.0.0.0 000 eth1 Dynamic UP,Gateway

192.168.1.144 is the WAN IP of the RV180, I am puting the RV180 behind another router for testing

Cisco Employee

RV180 VPN Tunnel Problem

Hello Yuk,

The configuration seems bit confusing. Per your note above, on the local RV180, you have LAN IP of 10.2.1.1/16 and on the VPN tunnel, you have configured

Local IP: 10.2.0.0/24

Remote IP: 10.3.1.0/16

On the remote RV180, you have LAN IP of 10.3.1.1/24 and on the VPN tunnel, you have configured:

Local IP: 10.2.0.0/24

Remote IP: 10.3.1.0/16

Can you please verify these to be correct? Also, please attach the screenshots from both RV180 VPN configuration (both IKE policy and VPN Policy) for us to verify the settings.

Regards,

Nagaraja

Community Member

Re: RV180 VPN Tunnel Problem

Hi Nagaraja,

Sorry as it is working now, just some stupid problems I did.

But now I have another issue on PPTP VPN,

I can connect using pptp by both Mac and Windows

After connected, I can browse the admin page of RV180 or other web server

When I try to use a network drive and starting download a file, the download start a few KB,

then the connection can no longer download anything, not even ping any device nor the admin page of RV180

Could you please advice is there any settings I can make to at least support a usable PPTP connection =.=

My RV180's firmware is 1.0.1.9

Thanks & Regards,

Ng Yuk Man

Cisco Employee

RV180 VPN Tunnel Problem

Hello Yuk,

The problem you are referencing might need a closer look from one of our SBSC Engineers. Can you please reach out to our SBSC center and open a Service Request for us to further review the issue?

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Regards,

Nagaraja

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