Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Users might experience few discrepancies in Search results. We are working on this on our side. We apologize for the inconvenience it may have caused.
New Member

RV215W and Huawei E372

Hello,

E372 from T-Mobile is on the supported modems list under the Germany's ISP.

Will it work in Poland ?

According to the supported modems list, modem from one ISP will work with this router but the same modem type from other ISP will not work.

Why ?

Why ISP's are that important ? Modem's chipset should be the only thing that matters, isn't it ?

Best Regards

Everyone's tags (2)
6 REPLIES
Bronze

Re: RV215W and Huawei E372

Hello Michal,

I see that the device E372 is already tested. I feel it will work for Poland as well.

Thanks,

Vijay S. Venkitachalam

New Member

RV215W and Huawei E372

Hello Vijay,

thanks for you answer.

Unfortunately it doesn't work.

This is part of what I see in the logs:

2013-07-14 20:36:15 RV215W kern.info usb 1-1: USB disconnect, address 11

2013-07-14 20:36:15 RV215W user.debug syslog: WANMGN_AC_REMOVE:

2013-07-14 20:36:16 RV215W daemon.info udhcpc[2724]: Performing a DHCP renew

2013-07-14 20:36:20 RV215W kern.info usb 1-1: new high speed USB device using ehci_hcd and address 12

2013-07-14 20:36:20 RV215W kern.info usb 1-1: configuration #1 chosen from 1 choice

2013-07-14 20:36:20 RV215W kern.info option 1-1:1.0: GSM modem (1-port) converter detected

2013-07-14 20:36:21 RV215W kern.info usb 1-1: GSM modem (1-port) converter now attached to ttyUSB0

2013-07-14 20:36:21 RV215W kern.info option 1-1:1.1: GSM modem (1-port) converter detected

2013-07-14 20:36:21 RV215W kern.info usb 1-1: GSM modem (1-port) converter now attached to ttyUSB1

2013-07-14 20:36:21 RV215W kern.info option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0

2013-07-14 20:36:21 RV215W kern.info option 1-1:1.0: device disconnected

2013-07-14 20:36:22 RV215W kern.info usb 1-1: USB disconnect, address 12

2013-07-14 20:36:22 RV215W kern.info option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1

2013-07-14 20:36:22 RV215W kern.info option 1-1:1.1: device disconnected

2013-07-14 20:36:22 RV215W user.debug syslog: WANMGN_AC_REMOVE:

2013-07-14 20:36:22 RV215W daemon.info udhcpc[2724]: Performing a DHCP renew

2013-07-14 20:36:27 RV215W kern.info usb 1-1: new high speed USB device using ehci_hcd and address 13

2013-07-14 20:36:28 RV215W kern.info usb 1-1: configuration #1 chosen from 1 choice

2013-07-14 20:36:28 RV215W kern.info scsi10 : SCSI emulation for USB Mass Storage devices

2013-07-14 20:36:28 RV215W kern.debug usb-storage: device found at 13

2013-07-14 20:36:28 RV215W kern.debug usb-storage: waiting for device to settle before scanning

2013-07-14 20:36:28 RV215W kern.info scsi11 : SCSI emulation for USB Mass Storage devices

2013-07-14 20:36:28 RV215W kern.debug usb-storage: device found at 13

2013-07-14 20:36:28 RV215W kern.debug usb-storage: waiting for device to settle before scanning

2013-07-14 20:36:33 RV215W kern.notice scsi 10:0:0:0: CD-ROM            HUAWEI   Mass Storage     2.31 PQ: 0 ANSI: 2

2013-07-14 20:36:33 RV215W kern.debug usb-storage: device scan complete

2013-07-14 20:36:33 RV215W kern.notice scsi 11:0:0:0: Direct-Access     HUAWEI   TF CARD Storage  2.31 PQ: 0 ANSI: 2

2013-07-14 20:36:33 RV215W kern.notice sd 11:0:0:0: [sda] Attached SCSI removable disk

2013-07-14 20:36:33 RV215W kern.debug usb-storage: device scan complete

Michal

Bronze

Re: RV215W and Huawei E372

Hello Michal,

I went through your logs. I found similar logs with a case registered for RV215W and another modem E398. I suggest you register a case with our Small Business Support Center. Please refer the below link for contact details:

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Please let me know if you have any questions or require further assistance.

Thanks,

Vijay S. Venkitachalam

New Member

RV215W and Huawei E372

Hello Vijay,

I've registered a case #:626657615 and now I'm waiting.

Best,

Michal

New Member

Re:RV215W and Huawei E372

Hello again,

unfortunately the only thing I found out is that it is supported in germany and not in poland.
I had a problem with not working E173 and they gave me fixed driver, I dont undarstand why they can't do the same for E372 dongle.

Regards
Michal


Sent from Cisco Technical Support Android App

New Member

Re:RV215W and Huawei E372

Update,
Thanks to cisco support i now have working driver for the E372 dongle.

Thank You
Michal

Sent from Cisco Technical Support Android App

710
Views
21
Helpful
6
Replies
CreatePlease to create content