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RV220W messed up screen

DuRron777
Level 1
Level 1

More on Cisco Case # 620123711

The screens are also messed up on one Cisco RV220W when I log on locally.  See enclosed.

This is the one that is also having lots of KERNEL Critical Errors.

Whadda ya say?  Is this just a failed router out of the box?

1 Reply 1

mpyhala
Level 7
Level 7

Du-Rron,

There is certainly a problem with that GUI. Have you tried Compatibility Mode in IE? (Looks like a piece of paper torn in half, next to the Refresh button in the Address Bar) Also, have you tested the device with any other browser/PC?

I recommend that you upgrade the firmware to the latest version (If you haven't already) and then reset the router to factory defaults. If the web GUI still displays that way, return the device to the reseller or request an RMA from Cisco.