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New Member

RVS4000 router reliability

Hello!

I have recently acquired a Cisco RVS 4000 router which was intended to serve my private network, but sice I installed i noticed some issues in the sense that after some time of use (can also be depended to higher traffic on internet) it becomes unresponsive (no more trafic in the network possibe).

When this happen the only possibility to make it working again is reset the power.

Now after i wrote my issue I think I have to describe what has been done here.

Before RVS4000 i had installed a WRT110 router as a gateway and wireless.

Now i configured RVS4000 as DHCP server and as my pppoe gateway. The DHCP server on WRT 110 was disabled (I want to use it as a access point) and set a static ip which is also included in RVS 4000 reservations with the MAC address.

I did all theese to make RVS 4000 to handle the IP's inside the cable network and also to the wireless network.

I tryed what I believed it helps: disable IPS, set the router DHCP to allocate IP's only after the both routers IP's.

I also tryed to reflash the router with the same firmware, but still, after one night of continuous traffic it hangs....

Please give me an advice what should I do next! Thank you in advance!

  • Small Business Routers
Everyone's tags (1)
6 REPLIES
New Member

RVS4000 router reliability

What are you running at night?

Are you running a bittorrent?

New Member

Re: RVS4000 router reliability

Yes! most of the times! But if this can be the cause what should I do?

The other router I have doesn't hang in the same use...

New Member

RVS4000 router reliability

I am really impressed and angry at the same time .... nobody uses this device the same as I use? The problem is that I have already bought this and now I find myself investing more than 120 $ in an useles thing.... i really hate it I think it will be the last thing I buy from CISCO.

This is the support I get ?  I understand that the product is almost at the end of production but I got it only 3 weeks ago. What will happen with the other people that buy this?

New Member

RVS4000 router reliability

Tryied also with QOS ... the same effect after 30 minutes it hangs....

Silver

RVS4000 router reliability

Hi Cristian,

If you purchased this unit 3 weeks ago from a Cisco Partner, please call the SBSC (Small Business Support Center) for warranty support.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Regards,

Cindy Toy

Cisco Small Business Community Manager

for Cisco Small Business Products

www.cisco.com/go/smallbizsupport

twitter: CiscoSBsupport

Regards, Cindy If my response answered your question, please mark the response as answered. Thank you!
New Member

RVS4000 router reliability

Thank you for the answer!

  I sent the router to the online retailer today.

  I hope they will solve the problem... hopfully by replacing it

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