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New Member

RVS4000 v1 losing internet connectivity

I have a RVS4000 v1 Firmware Version: V1.3.1.0 and the past couple of days i have had to Reboot it a few times after a lose of internet connectivity.  I also had to reboot it because a VPN user was unable to establish a connection.  Each time Rebooting the router fixed the issue but this is not ideal.  Any help would be greatly appreciated. The internet connection is from a Cable provider with a Dynaminc Ip. 

  • Small Business Routers
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2 REPLIES
New Member

Re: RVS4000 v1 losing internet connectivity

Hi Chris,

One thing I would suggest is to check your logs to see if you've had any DoS attack of any sort. If this occurs, IPS can shut down the WAN port to protect the router. Check and see if, during these periods of outage, you still have access on the local network.

Check this first and see if that could be affecting your situation.

Cheers,

-Lindsey

New Member

Re: RVS4000 v1 losing internet connectivity

What would I be looking for in the logs?  I have the alerts being emailed to me but I am not seeing anything about a DoS attack.

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