Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

RVS4000 vpn bug & question.


Background:  I've fumbled around and succesfully established a VPN tunnel between a remote BEFVP41 and my office RVS4000.  Once established, i can acces the office server from a Vista box on my remote network by running this command - \\ where is the server IP on the office LAN.  The problem i was trying to correct was reciprocity - i couldn't do the same thing from here in the office to access a server on my remote network.  It only worked one way - from remote network to office.

On the office RVS4000 I had "Local Security Group Type" set to Subnet.  I wanted to experiment so I changed this to "IP" and put in the specific IP address of a computer.  Upon reconnecting the summary screen on the RVS400 reports that the remote BEFVP41 has connected TO A DIFFERENT TUNNEL!!!!

It connected to a tunnel on the RVS4000 that i had setup to work with a Greenbow client - TOTALLY DIFFERENT preshared key!!!  A key that had never been entered in the remote BEFVP41!

Has anyone seen this bug?  Is it a bug or operator error of some sort?

It is very reproducible.  When I set RVS4000 local security group type to "subnet" the remote BEFVP41 properly connects to the correct tunnel.  When I set the RVS4000 local security group type to "IP" the remote BEFVP41 connects to the wrong tunnel.




Re: RVS4000 vpn bug & question.

What is the firmware you are currently using on the RVS4000?

Here is the link if you do not have the current firmware.

Download Software for Cisco RVS4000 4-port Gigabit Security Router -  VPN :

If you do need to upgrade to the latest firmware for best practices we ask that you do a factory reset and then reconfigure the RVS4000.

I would also ask could you show the settings for the tunnels taking out the information that you do not want to share with us.

Thank you,


CreatePlease to create content