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Serial number unknow

Hi,

 

I hope someone out there could help me. I got a Cisco 866 VAE-K9 Router. Now i wanted to make a software upgrade. however the Serial number mention on the backside of the router is not valid according to the Cisco registration.

Using "Show version" or "Show inventory" just gives me the same serial number.

 

Cisco866>show inventory
NAME: "866VAE-K9", DESCR: "866VAE-K9 chassis, Hw Serial#: GMK12500084, Hw Revision: 0.3"
PID: CISCO866VAE-K9    , VID: V02 , SN: GMK12500084

 

How can i get access to the download area??

 

I hope someone can help me.

 

Thanks in Advance and best regards from germany

Thomas

 

 

 

 

  • Small Business Routers
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