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New Member

Small Business RV082 10/100 8-Port VPN Router ( LAN Reachability problem )

Dear Cisco team,

kindly be noted that I am facing a problem in my ( RV082 10/100 8-Port VPN Router ) , everyday not in a certain time I lost connection to the router LAN gateway ( ) there for I lost connecting to the internet , as I solve the problem by restarting the router hard power ( unplugging and re-plugging it again ).

Thank you

New Member



The RV082 direct connected to the ISP ?

In that case get a cheap modem.

Scheduled time-out ?? 

Br. Hendrik

Cisco Employee

There are many reasons why

There are many reasons why this could happen from  a Faulty Device to an External Factor like an attacked received from outside like a SYN Flood attack to the WAN which locks up the box or it could also be stress/workload related. 

Perform these steps:

- Factory Reset the unit

- Upgrade to the latest firmware or reflash the image if already running  the latest one

- Perform a pcap on the WAN and analyze the traffic to verify any unusual activity then perform the respective security actions (Firewall)

- Enable full debugging and set up a syslog to see what events show up before this and monitor CPU and performance

- If after all the above steps you still have no luck then get your device rma'd 

Hope it helps

- Gerald 

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