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SRP521W-U-E-K9 LTE 4G support with Huawei E392

Hello, i have a router SRP520-U model,

Where i have to ask to support the Huawei E392 LTE 4G modem ?

it is not in the Mobile Broadband USB Modem Compatibility Matrix

Thank you...

1 REPLY
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SRP521W-U-E-K9 LTE 4G support with Huawei E392

Dear Benoit,

Thank you for reaching the Small Business Support Community.

Please find below the "USB modem compatibility matrix" for SRP520-U series routers;

http://www.cisco.com/en/US/docs/voice_ip_comm/unified_communications/srp540_series/modem_comp_matrix/compatiblity_matrix_SRP520-U_and_SRP540_Series_July2013.pdf

Huawei E592 is not on the list unfortunately and I doubt there is going to be future firmware release to support it since this product, SRP520-U, is already End of Life with August 5 2013 as last day of software maintenance release;

http://www.cisco.com/en/US/prod/collateral/routers/ps10907/ps10500/end_of_life_notice_c51-728170.html

I apologize for the inconvenience and please do not hesitate to reach me back if there is any further assistance I may help you with.

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

*Please rate the Post so other will know when an answer has been found.

Jeffrey Rodriguez S. .:|:.:|:. Cisco Customer Support Engineer *Please rate the Post so other will know when an answer has been found.
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