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New Member

SRP527W DDNS provider support

I would like to ask to get new ddns providers added to the two currently available,

dyndns and tzo.com.

Now tzo.com is taken over by dyndns and dyndns squeezing out the users that were subscribed to their free ddns service there is a real problem for the average home user.

So please add a few ddns providers like noip that still provides free ddns services.

Please help us.

3 REPLIES
Bronze

SRP527W DDNS provider support

Dear Peter,

Thank you for reaching the Small Business Support Community.

Thank you for your concern and feedback, my job role, among several, is to identify product enhancement opportunities and I am going to pass this info over.  I cannot guarantee this is going to be accomplished as needed since the SRP520 series router are already End of Life;

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/gatecont/ps10500/end_of_life_notice_c51-694184.pdf

Thank you for your time and if you would like a service request case to be opened (subject to warranty or contract terms and conditions) please refer to the below link;

https://supportforums.cisco.com/community/netpro/small-business/sbcountrysupport

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

*Please rate the Post so other will know when an answer has been found.

Jeffrey Rodriguez S. .:|:.:|:. Cisco Customer Support Engineer *Please rate the Post so other will know when an answer has been found.
New Member

SRP527W DDNS provider support

Hello Jeffrey

Thanks for the positive resonse, much appreciated!

I had a look at the page of which you posted a link for opening a request for enhancement.

There is a lot of info about cisco support but I could not find information on how to open a enhancement request.

Do you have a more specific link to it?

Regards

Peter

Bronze

SRP527W DDNS provider support

Hello Peter,

Please check on the link below where you can reach the Small Business Support Center directly;

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html#csb

Thank you again for your time and patience,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

*Please rate the Post so other will know when an answer has been found.

Jeffrey Rodriguez S. .:|:.:|:. Cisco Customer Support Engineer *Please rate the Post so other will know when an answer has been found.
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