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SRP541W does not recognize Pantech UML295 USB 4G modem

One of our customers is trying to get a Pantech UML295 USB 4G modem working, but the SRP541W does not recognize the Pantech UML295 USB 4G modem. Is the Pantech UML295 USB 4G modem going to be supported in a future version of the SRP541W firmware? The firmware on this SRP541W has been upgraded to version 1.2.6.

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SRP541W does not recognize Pantech UML295 USB 4G modem

Dear John,

Thank you for reaching Small Business Support Community.

According to the USB modems compatibility list below I see only the  Pantech UML290 is compatible with the SRP541 running the latest firmware release v1.2.6;

http://www.cisco.com/en/US/docs/voice_ip_comm/unified_communications/srp540_series/modem_comp_matrix/compatiblity_matrix_SRP520-U_and_SRP540_Series_July2013.pdf

And there is already an End of Life announcement for this router that states that after August 5th this year Cisco engineering will no longer develop, repair, maintain, or test the product software.

http://www.cisco.com/en/US/prod/collateral/routers/ps10907/ps10500/end_of_life_notice_c51-728170.html

I do not think there is going to be a newer firmware release within this coming week.  Please let me know if there is anything else I may assist you with.

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

*Please rate the Post so other will know when an answer has been found.

Jeffrey Rodriguez S. .:|:.:|:. Cisco Customer Support Engineer *Please rate the Post so other will know when an answer has been found.
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