I got a RVS4000 about 3 years ago that worked ok for the most part. The biggest problem is the fact that the VPN suddenly stopped working one day last year and I have yet to figure out why. Including myself, we had 3 people that were once able to use the VPN on this router. We've rebooted, reloaded, recreated user logins but with no success.
I've been reading a lot of posts that seem to indicate that this is kind of widespread and I have yet to find any answers in this support forum and I'm still digging whenever I have a moment.
Hi Lawrence, thank you for using our forum, my name is Luis I am part of the Small business Support community. I apologize for your inconvenience; I was wondering what firmware are you running? The last version is 184.108.40.206 I advise you to upgrade your device to this version, if you already has this version please install it again and perform a factory reset, then try to configure manually.
Ok. Is it ok if I save my settings prior to reinstalling the firmware again and then restore my settings? Or do you think that's part of the problem? I use a number of MAC filters and I'd rather not have to re-enter them if I don't have to.
Hi Lawrence, you could try creating a backup before performing the upgrade and upload it after upgraded the firmware and performed the factory reset , if the issue continues please, perform a factory reset and configure it manually.
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