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WRVS4400N Can't Upgrade Firmware - Browse Button Greyed Out

cdburnerr7217
Level 1
Level 1

‎11-22-2013 07:54 AM

Hello,

I have a Cisco WRVS4400N v2 and I have downloaded the latest firmware, but when I log into the router and go to Administration > Firmware Upgrade, the Browse button is greyed out.

I have tried logging in from both the WAN and the LAN side, and the Browse button is greyed out from both sides.

I also tried enabling Remote Upgrade under the Firewall setting, but the Enable button is greyed out as well.

Can someone please tell me what I am doing wrong.

I have tried IE and Firefox and it doesn't appear to be a browser issue.

Thanks for your help.

Mark                  

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2 Replies 2

SamirD
Level 5
Level 5

‎11-23-2013 12:45 PM

Very odd.  Have you tried resetting the configuration?

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fscharz
Level 1
Level 1
In response to SamirD

‎11-25-2013 12:29 AM

Hello Mark,

please try to use IE 8 and make sure that you are logged in as Admin in the top right corner.

Regards,

Friedrich

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