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New Member

cannot connect to public WAN port on SA540 from remote location and https://

I have a customer who recently moved from a PIX506E to a SA540 and am having difficulty with setting it up.  When I connected the WAN port to the modem and let the modem give an IP address dynamically, it worked fine.  I was able to connect out to the Internet and connect to the WAN port remotely with https.  When I switched to the static IP addresses we ran into problems.  I had worked with the ISP and was able to get it a degree.  Now, they can browse the Internet and I have some rules enabled so that IPSEC traffic going out from there to a different location works, etc, etc.  Some issues i'm currently running into, though, are incoming VPN connections, connecting to internal public IP addresses, and maintaining the router from a public remote location.  I figure lets start with maintaining the router remotely first. 
1) I have the router setup with a static WAN IP.  I can ping it remotely.

2) The router is working because I'm connected to the server remotely and able to view the router
3) I do have Firmware 1.1.65 installed.

4) I've connected remotely when the WAN IP was a dynamic one given by the ISP so I know it isn't a browser issue.

  • Small Business Security
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New Member

Re: cannot connect to public WAN port on SA540 from remote locat

I should add that I do have "remote management enabled" checked.  That seemed obvious but I'd better throw it out there.

New Member

Re: cannot connect to public WAN port on SA540 from remote locat

Nevermind.  I removed my IP alias addresses as well as a few firewall rules and it is working.   User error.  Arrrghh!  Now I have to figure out what I did wrong.