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Firmware upgrade of ASA5505 denied

In the effort to upgrade the firmware of our ASA5505 VPN router, I get informed that I have no access to encrypted information from Cisco.com (or something like that).

What are the steps necessary for making my Cisco account upgrade friendly.

Thanks.

Jacob Dall

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Cisco Employee

Re: Firmware upgrade of ASA5505 denied

It seems you need to contact the Partner Relationship Team or PRT at:  www.cisco.com/go/prt.  They are the team who can assist you with all of your online Tools access issues.

Best Regards,

Glenn

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