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New Member

ISA570W DynDNS does not work

We are currently having a problem with our ISA 570W.

We have a configuration with two ISPs, so we have two WAN Ports (one is DSL the other one is cable internet (dont know if this is the correct term, in German it is "Kabelanschluss")

We have a DynDNS account which is working and we can update the IP with other devices within our network (e.g. our NAS can do that).

As we have load balancing configured it is kind of random which external ip gets registered, so the ISA should do it because it is the only device knowing the WAN ports.

We tried to configure it on our device, but it does nothing, no updating (even no manual activation by clicking the "Active" icon).

No logs here, so nothing to debug it.

Any advice here?

Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions

ISA570W DynDNS does not work

http://www.cisco.com/en/US/docs/security/small_business_security/isa500/release/1.2.18/ISA500_RN_1_2_18.pdf

CSCui91632: Authentication fails when using “$” as the Dyndns account

password.

Perhaps you run into this one?

Michael

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Michael Please rate all helpful posts
9 REPLIES

ISA570W DynDNS does not work

When you do loadbalancing, have you tried to bind DDNS on the other WAN? Also have you tried disabling loadbalancing to test it? I think DDNS should log into the network logging.

Michael

Please rate all helpful posts

Michael Please rate all helpful posts
New Member

ISA570W DynDNS does not work

i tried it on both WAN, i disabled load balancing and set it to failover, doesnt work either.

There are some entries in the Log

Warning

Network

msg= No available WAN2 outbound policy;

Warning

Network

msg= No available WAN1 outbound policy;

Same for inbound.

in my opinion it is not trying to connect.

ISA570W DynDNS does not work

Can you post a screenshot of your config please? ISA is the latest firmware version?

Michael

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Michael Please rate all helpful posts
New Member

ISA570W DynDNS does not work

Hello Michael,

some information about our device:

ProductIDISA570W-K9
Version IDV01
Serial NumberGKS164100DV

1.2.17

1.0.3

ISA570W DynDNS does not work

Does the status change to something other than "non-active"?

If you like you can create a second host and send me the credentials with a PN, so I can check it on my test-device

Michael

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Michael Please rate all helpful posts
New Member

ISA570W DynDNS does not work

No the state never changed to something else than "non-active"

ISA570W DynDNS does not work

Hm, could you capture WAN traffic, configure DynDNS again and send the capture?

Michael

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Michael Please rate all helpful posts

ISA570W DynDNS does not work

http://www.cisco.com/en/US/docs/security/small_business_security/isa500/release/1.2.18/ISA500_RN_1_2_18.pdf

CSCui91632: Authentication fails when using “$” as the Dyndns account

password.

Perhaps you run into this one?

Michael

Please rate all helpful posts

Michael Please rate all helpful posts
New Member

ISA570W DynDNS does not work

Hi,

we are not using a dollar sign for the password, but after updating the issue is now solved as the status changes to Active, finally, we ware already looking for new devices because this is crucial to our needes, without it no VPN, no cloud.

thank you for your efforts

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