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My ISA can't connect teleworkers sometime

Hi

I have 2 sites to make teleworkers VPN connection.

It occurred every week that my clients can't access to server from VPN.

My workaround solution is restart ISA both of 2 sites.

Anyone have been this problem? My ISA version is 1.2.7

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6 REPLIES
Gold

My ISA can't connect teleworkers sometime

thanaponsom,

Have you tried the connection with the latest firmware? 1.2.18 was released in November 2013.

- Marty

New Member

Re: My ISA can't connect teleworkers sometime

Hi

Thanks I have a plan to upgrade firmware this Wednesday

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New Member

Re: My ISA can't connect teleworkers sometime

Hi

After I upgraded firmware version to 1.2.18, I got storm message about ERR-findAppPolicy(329) app policy is null

What is it?

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Gold

Re: My ISA can't connect teleworkers sometime

thanaponsom,

Where are you seeing the message? In the general logs or in the security services logs?

- Marty

New Member

Re: My ISA can't connect teleworkers sometime

Hi

I saw this log in critical kernel log

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Gold

Re: My ISA can't connect teleworkers sometime

thanaponsom,

Please open a support case for this. If there is a bug in the new firmware that is causing the error, we need diagnose, document, and get started on a fix.

www.cisco.com/go/sbsc

- Marty

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