On April 15th, Cisco has released the maintenance firmware 1.1.42 for the SA 500 Series product. The new firmware addresses a number of bugs that have been reported by our customers. It is recommended that customers experiencing problems with their SA 500 Series product upgrade to this firmware release.
The Release Notes below describes upgrade procedures and details of resolved and remaining known issues in the 1.1.42 release:
http://www.cisco.com/en/US/docs/security/multi_function_security/multi_function_security_appliance/sa_500/release/sa500_RN_OL2004601.pdf
The firmware can be downloaded at:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=282414017
If your customer continues to experience further issues, please contact the Cisco Small Business Support Center via phone or online chat support:
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
