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New Member

SA 540 ssl vpn support for windows 7 64-bit

Hi,

I'm trying to setup an SSL VPN tunnel from my Windows 7 64-bit towards a SA 540 appliance but apparently this is not supported yet. Does anyone know when it will be supported and if there's currently a workaround?

Kind regards,

Henri

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14 REPLIES
New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Henri,

SSL VPN on Windows 7/64 bit is supported on SA540.

What is the error you get when you try to connect?

Can you give me the logs and the SA540 config?

Are you using the latest 1.1.36 firmware? If not, please upgrade to the latest firmware and try.

Thanks,

Biraja

New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Biraja,

The firmware I'm using is 1.1.21. That's the latest one I could download on the Cisco site.

I've done some further investigation and the issue we're encountering is apparently not related to the 32 or 64 bit software but rather to the OS en updates. So windows 7 with all latest updates installed and IE8 the SSLVPN isn't working. The error message we receive is the following one:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Timestamp: Sun, 28 Mar 2010 07:21:59 UTC

Message: Object required: 'XTunnel1'

Line: 223

Char: 1

Code: 0

URI: https://gateway.boulez.eu/scgi-bin/userPortal/sslvpnclient?launch=true

Any ideas?

Kind regards,

Henri

New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Henri,

I'll try it myself with Windows 7 and IE8 and will get back to you on this tomorrow.

Thanks,

Biraja

New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Biraja,

Many thanks. I'm currently performing some script debugging to see if I can retrieve some more information about the error.

Cheers,

Henri

New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Henri,

1.1.21 firmware has issues with SSL VPN even with Windows XP, but they are fixed in the latest versions.

Thanks,

Biraja

New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Biraja,

Do you know were I can download the latest version? If I logon to the cisco site the latest version I can download is still 1.1.21. (cfr. attachment)

Kind regards,

Henri

Re: SA 540 ssl vpn support for windows 7 64-bit

That is the latest version currently posted.  You are correct.  Perhaps they are talking abou the maintenance release due out in the next 2 weeks?

Or are you interested in beta code to try?   If so, there may be a process to get you that....

*     1.0.15 – All SA500’s ship with this version

*     1.0.17 – Hotfix for Wireless performance, 1-1 NAT

*     1.0.39 – New Features (Inter-vlan routing, IP Aliasing, IPSec Performance Improvements). Upgrading to this image will reset config to factory default

*     1.1.21 – New Features (IPS, Automatic Updates, Protectlink Endpoint). Upgrading to this image will reset config to factory default

*     Release Notes – http://www.ciscosystems.com/en/US/products/ps9932/prod_release_notes_list.html

New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Steve,

If possible I would like to test the beta code.

Cheers,

Henri

Re: SA 540 ssl vpn support for windows 7 64-bit

Yes,  I asked about this yesterday for you.  The BU will have a Beta agreement that needs to be signed and then they post the build and add your credentials so you can have it.  But the process is not via the community as they would stomp on all the rules and process in Cisco.   So you open a case with Small Business Support Center , a.k.a. SBSC (in Greenville, S.C. if in the U.S. at 1-866-606-1866) since this is a Cisco SMall Business Pro product.

If you are not in the U.S. use this link:

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Steve

SE in the U.S. Partner Sales team

New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Steve,

As requested I've opened a case with SBSC, case number: 614031003

Kind regards,

Henri

Re: SA 540 ssl vpn support for windows 7 64-bit

OK, Good, now ask them for the code.   Tell them the contact in Cisco is Stephen Burke (PM for SA500).

You will get a beta agreement as well....

New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Henri,

Did you get the beta release? If so, did it work for you?

Thanks,

Biraja

New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Henri,

Sorry for the confusion. I meant next release, which is due very soon.

Meanwhile, one of our customer support representative will contact you.

Please open a case for this issue.

Thanks,

Biraja

New Member

Re: SA 540 ssl vpn support for windows 7 64-bit

Hi Biraja,

Where do I need to open this case? With the standard Cisco TAC?

Cheers,

Henri

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