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SA520w and Traffic Selection

I was attempting to create a bandwith management rule now whenever I click on the Traffic Selection link the following message appears.

BSSID: Content-type: text/html          A Critical error encountered while loading webpage

I have rebooted the unit however this did not help.  Has anyone ever had this happen?  Do you know how to fix it?

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Bronze

SA520w and Traffic Selection

Hello Francine,

What is the firmware you are running?

You try to factory default the device?

We will most likely need to see the configuration and get environmental information, but it sounds like the device could have a configuration issue or a hardware defect. The best solution would be for you to contact Cisco Small Business Support at 1-866-606-1866.

Cisco Small Business Support Center

Randy Manthey

CCNA, CCNA - Security

New Member

SA520w and Traffic Selection

Primary Firmware Version:2.1.71
Secondary Firmware Version:

1.1.65

Don't really want to factory default the device as I just installed it 4 days ago and to be honest it has been a nightmare. 

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