I'm trying anything to connect to these SA520 devices and having no luck. Shrew client is not working for me and now I am having trouble with the QuickVPN client.
Windows 7 Ultimate x64 - Cannot connect with firewall on or off
Windows XP Pro - Cannot connect with firewall on or off
I turned on Remote Management and turned off the blocking of ping requests to the WAN port. I can ping the outside interface of the SA520.
Both get the same message "The remote gateway is not responding. Do you want to wait?" I click Yes and 30 seconds later the message pops up again. The client say "Verifying Network...."
2010/04/14 17:18:31 [WARNING]Server's certificate doesn't exist on your local computer.
2010/04/14 17:18:34 [STATUS]Remote gateway was reached by https ...
2010/04/14 17:18:34 [STATUS]Provisioning...
2010/04/14 17:18:42 [STATUS]Success to connect.
2010/04/14 17:18:42 [STATUS]Tunnel is configured. Ping test is about to start.
2010/04/14 17:18:42 [STATUS]Verifying Network...
2010/04/14 17:18:46 [WARNING]Failed to ping remote VPN Router!
2010/04/14 17:18:47 [WARNING]Failed to ping remote VPN Router!
2010/04/14 17:18:48 [WARNING]Failed to ping remote VPN Router!
2010/04/14 17:18:49 [WARNING]Failed to ping remote VPN Router!
2010/04/14 17:18:50 [WARNING]Failed to ping remote VPN Router!
2010/04/14 17:19:02 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2010/04/14 17:21:43 [STATUS]Disconnecting...
2010/04/14 17:21:46 [STATUS]Success to disconnect.
This is proving to be a VERY frustrating device after working with the PIX and ASA devices.
Do you have any 3rd party firewalls running on either of your OSs?
Try running a Port Scan on www.GRC.com (ShieldsUP!), scan for ports 443, 500, 4500, and 60443. This is to see if any of these ports are being blocked or are in stealth mode (listening only). Try this from both side (remote and where the SA is at). Also, when you try this port scan, do it on a computer directly connected to your modem.
What version of QVPN are you using? Needs to be 22.214.171.124 if you are using Win 7.
Dealing with the Windows firewall on Win 7, try Reseting it to Default. Make sure on XP that the firewall is off and on Vista or Win 7 the firewall is on.
You may want to try uninstalling Shrew Soft and QVPN from your computer, reboot the computer, run WinSock, reboot the computer, then reinstall QVPN 126.96.36.199 (latest) and test again.
No third party firewalls or even any A/V on either machines. No blocked ports anywhere. The XP Pro machines has never had any VPN installed on it and still doesn't connect.
I think I might wait until the next firmware is out. Saw some posts on this forum where people had better luck with the VPN after running the beta firmware.
Was there any pop-up window complaining about CA certificate of the client while connecting using QuickVPN ?
I don't remember exact wordings but if you have seen it, click on NO to continue connecting.
Yes, I did get the message "Server's certificate doesn't exist on your local computer. Do you want to quit this connection?" and I click No. Strange wording on that message.....
I get stuck at Verifying Network on any machine I try. SA520 is plugged right into the internet connection.
1.1.42 fixed it. Connected right up with NO change on the client machine. Tested on Windows XP Pro and Windows 7 Ultimate x64. Almost like magic.
Did notice you cannot have the same user connected twice. It will drop the other connection.
Hi Mark. You appear to have had some success with QVPN 188.8.131.52 and SA520 1.1.42. I have these in place but am not getting the success that you have. Could you post where you got the settings for the SA520 or what your settings are.
Yes, please do post what Florence09 asked for because I am having the same issues.
Cisco supports QuickVPN and SA520 for Windows 7 now? About a month ago, I tried opening a ticket and was told Windows 7 is not supported.
Any updates on this thread? I have the same problem running latest firmware and QVPN on Windows 7 Ultimate. It is quite frustrating for my client and I to get this up and running. It works with SSL VPN but not QVPN. I called Cisco support and they said they can connect to the box okay. But for both me and my client, we cannot remotely connect to the VPN site.
Could you post the exact error message you see for the quickvpn connection ?
Is it the 'remote gateway not responding' error ?