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Debug and syslog Messages from the SPA3xx, SPA5xxG, SPA9xx, & WIP310 IP Phones

In order to capture debug and syslog messages from your SPA3xx, SPA5xxG, SPA9xx, and WIP310 IP phones you need to enable debug and or syslog and either have a syslog server on your network or Wireshark running. [Wireshark will display debug/syslog messages with the "syslog" output filter].

Here is a link to a document describing using syslog.

Turn on debugging and or syslog messaging on your phone as follows

[You don't need both debug and syslog, debug is sufficient if you are capturing data for support]:

1. Determine the IP address of your syslog server

c:\ ipconfig /all  [Windows]

$ ifconfig -a  [UNIX]

For this example, assume a syslog server IP address of 192.168.0.200

2. Configure your phone by directing  your browser to:

http://<IP_address_of_Phone>/admin/advanced    [WIP310: http://<IP_address_of_WIP310>/admin/ ]
Example: http://192.168.0.100/admin/advanced if the phone's IP address is 192.168.0.100

3a.Enable Debug Messages by editing the following fields:

i. Phone's web-ui > System tab > Optional Network Configuration > Debug Server: <IP address of syslog server> Example: 192.168.0.200
[if you are capturing with Wireshark, you do not need to use a valid syslog server's IP address, any "fake" address can be used, example 10.0.0.1]

ii. Phone's web-ui > System tab > Optional Network Configuration > Debug Level: 3

iii. Phone's web-ui > Ext N > SIP Settings > SIP Debug Option: full

3b. Enable Syslog Messages by editing the following: [step 3b is not needed if you have enabled Debug]

Phone's web-ui > System tab > Optional Network Configuration > Syslog Server: <IP address of syslog server> Example: 192.168.0.200

4. Scroll down and click Submit All Changes

The Phone will reboot and send all debug / syslog messages to the specified IP address of the syslog server.

[Don't forget to make sure that your syslog server is running and that its IP address is what you configured on the phone.]

<end>

Comments
Community Member

Hier mijn log file:

syslog server(port:514) started on Mon Mar 12 23:19:35 2012
====>create app redial @2cd964
====>try to insert app redial @2cd964
====>add app redial @2cd964 to list
++++ retry query scaps
++++ retry query scaps
+++ need tftp addr..
+++ need tftp addr..
+++ send scaps discovery query
+++ send scaps discovery query


PHN_setAudioPath(3)
Calling:XXXXXXXXXX@sip1.budgetphone.nl:0
[0:0]AUD ALLOC CALL (port=16474)
[0:0]RTP Rx Up
CC:Ringing


[0:0]RTP Rx Dn
AUD:Play Tone 8
SDP RTPMAP 101 --> 136
[0:0]RTP Tx Dn
[0:0]ENC INIT 0
[0:0]RTP Tx Up (pt=0->538fbca5:36734)
[0:0]RTCP Tx Up
CC:Remote Resume
[0:0]RTCP Tx Up
CC:Connected

En hier druk ik dan op de sterretje toets!


AUD:Stop Tone
[0:0]RTP Rx Up
[0:0]RTP Rx 1st PKT @16474(2)
[0:0]DEC INIT 0
AVT Tx start 10
AVT Tx end
CC:Ended


[0:0]AUD Rel Call
AUD:Play Tone 7
PHN_setAudioPath(1)
AUD:Stop Tone
PHN_setAudioPath(0)

Hopelijk kan je me hier verder mee helpen, bij deze alvast bedankt.

Bronze

Patrick,

How does this work on the spa122/and other ATAs?

I seem to get log messages from the system, but no sip messages.

same config as your post,

syslog/debug/debug level 3

linex / sip parms / sip debug = full

Thanks,

Dan

VIP Red

For ATA see Debug and syslog Messages from SPA1x2 and SPA232D ATA (Analog Telephone Adapters)

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