Using the Report capabilities of OnPlus, you can extract inventory information and basic network information. This can help you qualify a potential customer. Csco product support information such as serial number, warranty, hardware or software end-of-sale/support information, can also be included in the Customer Inventory report (may require device access credentials).
To create a Customer Inventory report, follow these steps.
- Navigate to Overview > Report Listing.
- On the Report Listing page, click + Create Report.
- Choose Customer Inventory as the report type.
- Choose the report format (Adobe PDF, CSV, or XHTML).
- Select the customer.
- Enter notes to display on the cover page of the report, then click Next.
- On the Sections page, click to select or deselect the sections you want to include in the report, then click Next. For example:
- Specify scheduling and notification options. To create the report immediately, choose Now for the Report Creation date.
- Click Save. The report will be queued for processing. To view the status of your report request or preview and download completed reports, choose Reports > Report Listing. You may need to refresh the Report Listing page to view current report status, especially if you just created the report.