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Ask the Expert: Voice VLAN implementation on Small Business switches

09-26-2014 10:15 AM PST thru 10-08-2014 04:15 PM PST

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Voice VLAN on Small Business switches with Cisco subject matter expert Aleksandra Dargiel.

In particular, Aleksandra will cover topics such as Smartports Macro, OUI based Voice VLAN, design and implementation with other Cisco infrastructure devices

Aleksandra Dargiel, CCNP S&R is a Subject Matter Expert in Cisco Small Business. She spend 4 years in STAC supporting Small and Medium Business customers and partners.  6 years hands on experience and lateral thinking allows her to drive resolution of complex technical problems.

Remember to use the rating system to let Aleksandra know if she has given you an adequate response. 

This event lasts through October 8th, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

1 Comment
Community Member

Dear, I need some help very urgently.

we have Cisco UC560-fxo-k9, it has been installed since last 1 year and we are facing busy tone issue because of fxo lines are getting occupied even after the phone is on-hook........... re-configuration has been done couple of times but could not resolve this.

it goes like this.....

when a call comes or goes out of PBX, and if is disconnected from any one end, we can notice the call is still active in PBX as the fxo line light blinks for next 1-2 mins. and after some time it becomes available so that busy line tone also ends.

waiting for your kind and prompt response.

please don't mind if i kept this post on wrong link. infact it was also posted in support forums

https://supportforums.cisco.com/discussion/12324831/cisco-uc560-fxo-line-occupying-issue

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