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Announcements

Small Business Support Events

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09-26-2014 10:15 AM PST thru 10-08-2014 04:15 PM PST

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Voice VLAN on Small Business switches with Cisco subject matter expert Aleksandra Dargiel.

In particular, Aleksandra will cover topics such as Smartports Macro, OUI based Voice VLAN, design and implementation with other Cisco infrastructure devices

Aleksandra Dargiel, CCNP S&R is a Subject Matter Expert in Cisco Small Business. She spend 4 years in STAC supporting Small and Medium Business customers and partners.  6 years hands on experience and lateral thinking allows her to drive resolution of complex technical problems.

Remember to use the rating system to let Aleksandra know if she has given you an adequate response. 

This event lasts through October 8th, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

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Read the bioWith Shahryar Talukder

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get expert insights and learn about the Cisco® Smart CallConnector Suite of collaboration applications for the Small Business platforms from Shahryar Talukder. Shahryar is a team lead in the Small Business Technology Group at Cisco and he has been working on unified communications, collaboration, and mobility solutions for more than 15 years. He has lead the development team that has provided the Smart CallConnector suite of unified communication solutions for the Cisco Unified Communications 500 Series (UC500) and the Communications Manager Express bundle for the Cisco ISR Integrated Services Router (CME-ISR.) The Cisco Smart CallConnector Suite delivers productivity improvements for main answering positions and employee desktops with click-to-dial and click-to-send from presence-enabled directories, as well as integration with Microsoft Outlook and Internet Explorer. Easy to sell and install, the Cisco Smart CallConnector Suite gives partners an opportunity to expand their applications business.

The Cisco Smart CallConnector Suite delivers productivity improvements for main answering positions and employee desktops with click-to-dial and click-to-send from presence-enabled directories, as well as integration with Microsoft Outlook and Internet Explorer. Easy to sell and install, the Cisco Smart CallConnector Suite gives partners an opportunity to expand their applications business.

The Smart CallConnector Suite includes:

Please visit the following sites for more details: https://supportforums.cisco.com/docs/DOC-13190 and www.cisco.com/go/smartcallconnector

Remember to use the rating system to let Shahryar know if you have received an adequate response.

Shahryar might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Security sub-community SBCS - UC500 discussion forum shortly after the event.

This event lasts through December 22nd, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

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Read the bioWith Shahryar Talukder

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get expert insights and learn about the Cisco CallConnector suite with Cisco expert Shahryar Talukder. He will also explain how the CallConnector suite delivers productivity improvements for main answering positions and employee desktops with click-to-dial and click-to-send from

presence-enabled directories, as well as integration with Microsoft Outlook and Internet Explorer.

Shahryar Talukder has led the development team that has provided the Smart CallConnector suite of unified communication solutions for the UC500 and the CME-ISR. Shahryar has been working on unified communications, collaboration, and mobility solutions for more than 15 years. He has been a speaker at seminars, presented numerous webcasts, and conducted training for Cisco Technical Assistance Centers as well as to Cisco partners and has worked with the Cisco business units in defining the technical and product specifications for the collaboration and mobility solutions for the small business space. Shahryar has represented his company in the standard bodies for ISDN and 802. He holds a bachelor of science degree in electrical engineering from Kings College, University of London and a master of science degree in computing and control from Imperial College, University of London.

The Cisco Smart CallConnector Suite delivers productivity improvements for main answering positions and employee desktops with click-to-dial and click-to-send from presence-enabled directories, as well as integration with Microsoft Outlook and Internet Explorer. Easy to sell and install, the Cisco Smart CallConnector Suite gives partners an opportunity to expand their applications business.

The Smart CallConnector Suite includes:

Please visit the following sites for more details: https://supportforums.cisco.com/docs/DOC-13190 and www.cisco.com/go/smartcallconnector

Remember to use the rating system to let Shahryar know if you have received an adequate response.

Shahryar might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Security sub-community SBCS - UC500 discussion forum shortly after the event.

This event lasts through July 20, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

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Patrick Born

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about resolving usage, configuration, and troubleshooting of SPA phones and ATAs.Patrick Born is a Technical Marketing Engineer for the Small Business Technology Group (SBTG). His responsibilities include SPA3xx, SPA5xx, and SPA9xx IP Phones, WIP 3xx IP Phones, and SPAxxx ATAs including the SPA2102, SPA3102, PAP2T devices.

Remember to use the rating system to let Patrick know if you have received an adequate response. 

Patrick might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Small Business sub-community discussion forum shortly after the event.   This event lasts through November 18, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

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Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to learn about the voice capabilities of the UC 500 system with Marcos Hernandez.  Marcos is a Technical Marketing Engineer with the Small Business Technology Group at Cisco. He has more than 14 years of experience with voice-over-packet technologies, with focus on VoIP, SIP, QoS, Cisco Unified CallManager Express, and managed services.

Remember to use the rating system to let Marcos know if you have received an adequate response.

Marcos might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered questions in other discussion forums shortly after the event. This event lasts through July 30, 2010. Visit this forum often to view responses to your questions and the questions of other community members.

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twalker.jpg

During the live event, Cisco subject matter expert Tim Walker provided an overview of how to properly install the Cisco TelePresence Management Suite Extension for Microsoft Exchange (TMSXE 3.0). A live demo was performed. Tim also discussed how to troubleshoot common installation problems, as well as provided best practices for this product.

Related links:

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Welcome to the Cisco Networking  Professionals Ask the Expert conversation. This is an opportunity to get an update on SPA3xx and SPA5xx IP Phones and analog telephone adaptors with Patrick born. Patrick Born is a Technical Marketing Engineer for the Small Business Technology Group (SBTG). His responsibilities include SPA3xx, SPA5xx, and SPA9xx IP Phones, WIP 3xx IP Phones, and SPAxxx ATAs including the SPA2102, SPA3102, PAP2T devices.

Remember to use the rating system to let Patrick know if you have received an adequate response.

Patrick might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered   questions in other discussion forums shortly after the event. This  event  lasts through September 24, 2010. Visit this forum often to view  responses  to your questions and the questions of other community  members.