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New Member

Main Console Error

I am running Win7 recently upgraded from Vista.

I have 1 camera that I am trying to get working.

After a new install of the software.  I can't load it to find the version but it was the latest I was able to find and download.

I get the error message "Cannot properly load Database Template, Please reinstall the system to solve this problem". 

This occurs when attempting to load Main Console for the first time.

If I try to run the program  DBTools  I get the error message "Soft Installation not found"

This is a multi-user system but I am admin and the software was installed by me.  I have tried uninstalling and reinstalling several times.

Any thoughts on why it is not working properly.

2 REPLIES
Silver

Re: Main Console Error

Yes, In windows 7 you have to right click on Main console and (Run as Administrator) then it will prompt for you to login.

Thanks,

   Jason

New Member

Re: Main Console Error

Thank you that did the trick.

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