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video monitoring system and Vista

I have succesfully installed cisco video monitoring system on computers(3) running windows XP. I tried installing the same software on computers running windows vista with disappointing results. Although the installation was completed, when I tried to run the software I was getting an error message saying that it cannot find a specific database file (although was there when I checked it) and refused to continue. I reinstalled the software many times on several computers with the same rrors message.

Can someone help ?

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Re: video monitoring system and Vista

Take a look at this:

https://www.myciscocommunity.com/message/19850#19850

You might try changing your video resolution to at least 1280 x 800.

Please keep us updated.

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