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New Member

WVC200 I pad viewing


Hi,
I have a mix of wvc200's and wvc210's the 200 when trying to on my ipad I can see everything except the picture, all the controls are there and a tiny little square in the middle of where the image should be. Screen dump attached.

Colin
Sent from Cisco Technical Support iPad App

5 REPLIES
Gold

WVC200 I pad viewing

Colin,

Is the WVC200 on the latest firmware?

http://software.cisco.com/download/release.html?mdfid=282414031&softwareid=282465469&release=1.2.2.0&relind=AVAILABLE&rellifecycle=&reltype=latest

Are you able to view it normally on other devices?

Have you tried a different browser or app on the iPad? Try IP Cam Viewer Pro, I have it working with WVC200 on Android.

https://itunes.apple.com/us/app/ip-cam-viewer-pro/id402656416?mt=8

- Marty

New Member

Re: WVC200 I pad viewing

checked firm ware and it is v1.2.2 it only started acting when i did upgrade the firmware. i can it ok on an xp machine just not ipads or i phones.
now i get a new message which for other os systems
Sent from Cisco Technical Support iPad App

Gold

Re: WVC200 I pad viewing

Colin,

Do you have the option to update Java? I think it is necessary on the Apple devices since there is no ActiveX. I do recommend that you try an app, I found that it works much better for viewing than a browser.

- Marty

New Member

Re: WVC200 I pad viewing

thanks, i cannot update active x on the ipad. can you recommend an app?

Sent from Cisco Technical Support iPad App

Gold

Re: WVC200 I pad viewing

Colin,

Try IP Cam Viewer Pro, I have it working with WVC200 on Android. This is the best IP Camera app I have found for Apple/Android.

https://itunes.apple.com/us/app/ip-cam-viewer-pro/id402656416?mt=8

- Marty

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