Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member


Dear all,

after upgrading a WVC210 from 1.0.0 to it lost any ability to connect via WLAN (tried various encryptions), access points are unchanged. Ethernet works. Reset config from GUI, 3 second plus reset did not help. The download site does not give the 1.0.0 image to downgrade again. Please provide a download location/populate the repository with 1.0.0 again.

Thanks in advance.

  • Small Business Surveillance

Re: WVC210

Hi mfalexand

It sure would be interesting to try the following.


step 1.  upgrade the unit again, but after the camera has reloaded with the new operating system,

step 2.  reset the unit to factory defaults. 

You will have to key in the wireless settings again, but i think it's worth a try.

regards Dave

New Member

Re: WVC210

I followed the procedure without avail - where do I get 1.0.0 back??

Re: WVC210


Can't find version 1.0.0 code, someone else will probably help.

But,  if there is an issue with the new version of code working in conjunction with your AP, it sounds like you have a issue with the AP and or  the camera. 

If you don't mind me being so bold to suggest that you,  open a Small Business Support center case via the SBSC.

Call then via the contact details  found in the following URL;

Record the case number the give you.  It may be a software issue with your camera or the AP.  They guys at the SBSC can also probably source Version 1.0.0 code via the case escalation team.

regards Dave

This widget could not be displayed.