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WVC210 problem after FW update

Hi

After trying to upgrade the FW on my WVC210 to 1.1.1.15 the unit will no longer power up correctly.

The camera PTZ mechanism still sweeps left/right and up/down at power up, but that is all.

The 4 panel LEDs stay illuminated continually.

I have tried holding down the reset button for 10 seconds/30 seconds/2 minutes with no change to the above operation.

Is there any way to recover this camera ???

Thanks

Andy

1 REPLY
Cisco Employee

WVC210 problem after FW update

Hello Andrew ,

Please call into Cisco SBSC @ 1-866-606-1866 and open a support case for trouble shooting.

Thanks,
Prithvi

Please mark and rate for helpful posts.

Thanks, Prithvi Please mark answered and rate for helpful posts.
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