Has anyone tested the SF303-xx with UCCX 8.5 Supervisor Desktop
We have installed a new Cisco UC system and in our call center we are using UCCX 8.5 Agent Desktop. The software appears to be working, however, the Supervisor Desktop software cannot perform any silent monitoring functions on the agent calls, essentially making the software useless. Any diagnostics run are successful and seem to indicate everything is working fine. We do not have problems monitoring agents who are connected to our Cisco Catalyst switches. We purchased these models because they supposedlly supported the UC platform.
Has anyone installed these switches and worked with the UCCX software?
Hi every one!!!When you are configuring a remote VPN connection, there
are some steps that are lost on the path. Here you can see those steps.
A) In your Cisco device: 1. Ensure you don´t have any rule denying the
traffic between the device and the remote...
You have a Cisco Unified Communications Manager (CUCM) system and want
to configure a SPA112 analog telephone adaptor (ATA) to register to the
CUCM so that you can use up to two analog phones or similar FXS devices
with the CUCM.In this application note, ...
Introduction: This document describes how to connect SG300 with Catalyst
switch via STP. Spanning Tree Protocol (STP) is a Layer 2 protocol that
runs on mainly on switches. The specification for STP is IEEE 802.1D.
The main purpose of STP is to ensure tha...