RMA

[vikas0002]

Hi i had a cicso SG-300-28 port switch which is not powering on i need to raise RMA for the same.

Please help me to do the same.

Thanks

[Leo Laohoo]

Please send an email to TAC and include the following details: 

1.  Your CCO login; 

2.  Serial number of the appliance; and 

3.  Brief description of the problem.

[alcmac1964]

Has your situation been resolved? I have a similar problem with my 3560X. I just want to be able to find out how to send this device back for possible replacement. I inherited it and now I have to get it out back to Cisco and replace it if at all possible. FYI - No contract.

[Iliya Gatsev]

Hi, My name is Iliya Gatsev from Cisco Technical Support Team.

Please open a case with Cisco Technical Support. Here is the contact of the technical support for the Catalyst switch:

https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html

Iliya Gatsev
Cisco TAC Network Engineer
Together we are the human network .:|:.:|:. CISCO

[alcmac1964]

TAC contacted:

SR 683661112 : WS-C3750X-12S-E // Request RMA switch that is no longer working

[Iliya Gatsev]

Hi, 

Great, you received case number.

Please rate this post or marked as answered to help other Cisco customers.

Iliya Gatsev
Cisco TAC Network Engineer
Together we are the human network .:|:.:|:. CISCO