Your description of the problem is too broad, can we get more details
1. When you said "ethernet directly to cmoputer" im guessing this is your router or firewall. May we ask what router or firewall is this 2. May we know what is the model of the switch
May we know what is your setup? Even a simple network diagram? I am guessing that it is only WAN---ROUTER---SWITCH(SG110)---USER I am also guessing that it is also just a single subnet considering SG110 is an unmanaged switch
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