SG200-26 password reset

[emonge4242]

Hello,

New in a company that have 2 SG200-26, The system administrator left without giving any password.

Is there a way to reset the password, I can't find something that applies on thos switches.

The best would be to reset the password without reseting the configuration as our company relies on the network...

Thanks for your help.

[Davidwagman1]

Hi Eric,

Do you have serial access to the physical switch? Reboot the switch. You will see a prompt during boot right after the cisco logo made out of #s that says "Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom."

Hit return, and you will get the following startup menu:

Startup Menu

Download Software

Erase Flash File

Password Recovery Procedure

Set Terminal Baud-Rate

Stack menu

Back

Enter your choice or press 'ESC' to exit:

You'll want Password Recovery Procedure and follow the prompts to reset the password without erasing your config file.

My SG's baud rate is set to 115200, but I don't know if thats the default.

Let me know how it goes.

Best,

David

Please rate helpful posts.

[AndrewV]

Hi David! It work's for Cisco Small Business 300 Series Smart Switches  ( SG300-20 ) too! Thank you!

P.S. baud rate 115200 is used by default

[Davidwagman1]

Hi Andrey,

Thanks for confirming the baud. Glad to hear it worked on your SG300-20.

Please rate helpful posts.

Best,

David

[kboyko]

Hello David!

I am new to Cisco equipment. Could you please tell me where is the console port on

SG200-26P? Do I need a special COM port cable to access console?

Regards,

Kirill

[Tom Watts]

Hi Kirill, this box does not have a console connection. If the password is lost, a factory reset must be performed holding reset for 30 seconds.

-Tom
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[kboyko]

Hi Tom!

Thank you for answer! But i am completely lost :). What is David talking about?

In fact in the manual of this switch I found exactly same procedure, like David describes, for boot password reset. The only question is that I do not understand how to to get to boot screen

Regards, Kirill

[Tom Watts]

On a SX300 series that is true, not on a SX200 series.

Here is a document for the SX300 with most of the process for a SX300 model.

https://supportforums.cisco.com/docs/DOC-27000

You'll notice on step 4 to use option 3 instead if you want to recover a password.

If you're using a SX300 then you can do this, if you're using a SX200 you cannot.

-Tom
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[kboyko]

Ok Tom, it is clear now.

SG300-26 has console port, but SG200-26 does not.

Thank you for help!

Regards,

Kirill