Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

SG200-26 wrong password (special caracters)

Hi,

I recently modified the privileged account's password on a Cisco SG200-26, but I entered special caracters. From this moment, I am unable to log in the admin web IHM.

The web IHM did not warn me about special caracters incompatibility.

I have no physical access to the switch right now.

Can you help me please ?

Best regards,

3 REPLIES
Gold

SG200-26 wrong password (special caracters)

mdv_benjaminm,

If you have a backup of your config, reset the switch to factory defaults and reload the configuration. If you do not have a backup you will need to reconfigure the switch as it does not have a serial port for password recovery like the Sx300.

- Marty

New Member

SG200-26 wrong password (special caracters)

Any chance to guess which password has been registered from the original string ?

Because, I can't access the switch right now.

Gold

SG200-26 wrong password (special caracters)

mdv_benjaminm,

Since you lost access to the switch immediately, it is likely that you did not copy the running configuration to the startup configuration. If that is the case, simply rebooting the switch should load the old startup configuration and the old password should work. Any chance there is someone at the same location that could unplug the power for you and then plug it back in?

- Marty

556
Views
0
Helpful
3
Replies