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SG200-50P fan problem (not operational)

Hello,

We have problem with 2 FAN’s on our Cisco SG200-50P 50-Port Gigabit PoE Smart Switch (FW version: 1.3.5.58, Boot version: 1.0.0.1).

On View Log -> Flash Memory we have a lot of logs like this below:

2147445310

2014-Jul-19 12:26:29

Alert

%Environment-A-FAN-STAT-CHNG: FAN# 3 status changed - not operational., aggregated (1)      

2147445447

2014-Jul-19 12:25:33

Alert

%Environment-A-FAN-STAT-CHNG: FAN# 3 status changed - not operational.      

2147445600

2014-Jul-19 06:18:08

Alert

%Environment-A-FAN-STAT-CHNG: FAN# 4 status changed - not operational., aggregated (1)      

2147445753

2014-Jul-19 06:16:58

Alert

%Environment-A-FAN-STAT-CHNG: FAN# 4 status changed - not operational., aggregated (6)      

2147445906

2014-Jul-19 06:14:44

Alert

%Environment-A-FAN-STAT-CHNG: FAN# 4 status changed - not operational., aggregated (1)      

2147446043

2014-Jul-19 06:14:21

Alert

%Environment-A-FAN-STAT-CHNG: FAN# 4 status changed - not operational.      

2147446196

2014-Jul-19 02:58:13

Alert

%Environment-A-FAN-STAT-CHNG: FAN# 3 status changed - not operational., aggregated (1)      

 

We have checked, that switch FAN’s are fully operational (they are blowing air). System LED is blinking amber all time.

Everyone's tags (3)
1 REPLY
Silver

Hello Damian,One thing I do

Hello Damian,

One thing I do notice is that your boot code has not been updated to match your firmware.  The firmware itself is also one version behind, so I would upgrade that as well.

1.3.7.18 firmware and bootcode is available here:   SG200-50P Downloads

In order to upgrade the firmware you will need some sort of TFTP software.

Hope that helps,

Christopher Ebert - Advanced Network Support Engineer

Cisco Small Business Support Center

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