SG300-28 web interface un usable

[itasales1]

Hi all,

I have a switch that has an unusable web interface.  only have arrows / bullet's showing there is a menu item there, but no way to know what each menu item is... unable to apply a firmware update to it since I can't see the menus.

I have the device in "default" ship mode supposedly, the light is blinking constantly telling me this, but the switch is unusable until I can configure it for the network again.

How can I reset the web menu?

Thanks,

Julie                  

[viningele]

So telnet probably isn't enabled but the console port should be enabled by default (I would think).  Maybe you can connect to the console port and view your boot images:

SW-SG300-28-1#show bootvar

Image  Filename   Version     Date                    Status
-----  ---------  ---------   ---------------------   -----------
1      image-1    1.2.9.44    30-Sep-2012  01:33:07   Not active
2      image-2    1.3.0.62    02-May-2013  14:55:01   Active*

if you have a different image or even just a different image of the same file.

SW-SG300-28-1#boot system image-1

SW-SG300-28-1#15-Oct-2013 15:38:28 %COPY-I-IMGSWAP: Actual image swapping takes places ONLY during graceful shutdown

and then

SW-SG300-28-1#reboot

[itasales1]

Thanks Viningele,

I will locate the console cable tomorrow and give this a try - makes sense that this is worth trying.

I will let you know what the results are when done.

Julie