smtp error in a cisco SF300

[Ivan Perino]

I have a problem with a SF300-24 24-Port 10/100 Managed Switch. I want to use the Switch Port Mapper of oputils (manageEngine) and it doesn't bring me the info of the switch such as: vlans, MAC and the  IP address of the devices connected in each port.

I get this error inthe log of the switch. "%SNMP-W-SNMPAUTHFAIL: Access attempted by unauthorized NMS"

I have another switch of the same model and it works well. The smtp configuration is the same (it has an older firmware)

Any idea of how I resolve this problem?

[Aleksandra Dargiel]

Hi Slotmashines,

I would recommend you to reapply SNMP settings but if the error reoccurs please open ticket with Cisco Small Business Support team:

http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Regards,

Aleksandra