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SRW2016 password changed now issue

Sorry this may be posted in the wrong thread though "Switches"  appears in the archive section which I don't know why.

I  have a SRW2016 switch that I've been using for a year, recently I  changed my password to somehting else which contained special  charachters, the passwords looked like htis:

Blahpeter1@

Another  password was alpha numeric.

Each time I try login now I  get the error message:

Access was denied due to one of the  following reasons:
1) There are too many users logged in
2) The  specified user name and/or password is 
    incorrect.

I  know for a fact no one else is logged in as it's on a 10.10.x.x IP  range. Via telnet I get the same error.

Any ideas?

I  have a backed up copy of the config, so if I could somehow read this  then perhaps I could tell what the issue is :/

Thanks

Barry

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Re: SRW2016 password changed now issue

Sorry this may be posted in the wrong thread though "Switches"  appears in the archive section which I don't know why.

I have a SRW2016 switch that I've been using for a year, recently I changed my password to somehting else which contained special charachters, the passwords looked like htis:

Blahpeter1@

Another  password was alpha numeric.

Each time I try login now I  get the error message:

Access was denied due to one of the  following reasons:
1) There are too many users logged in
2) The  specified user name and/or password is 
    incorrect.

I  know for a fact no one else is logged in as it's on a 10.10.x.x IP  range. Via telnet I get the same error.

Any ideas?

I  have a backed up copy of the config, so if I could somehow read this  then perhaps I could tell what the issue is :/

Thanks

Barry

Barry,

If possible just give a try for password recover procedure for this switch,following are the steps to password recover applicable to  Linksys switches :-

Physical access of the switch is required, in order to connect the serial cable.

This procedure applies to Linksys models SRW2016, SRW2024, SRW2048, SRW224G4, SRW248G4, and possibly other switches.

1.) Connect the Linksys serial cable that came with the switch between the switch serial port and a nearby computer serial port.  For Windows, use Hyper Terminal or VanDyke CRT/SecureCRT.  For Linux, use minicom.  For other unix types, try cu/tip.

2.) The switch default serial port configuration is set to 38400 baud, 8 data bits, no parity, 1 stop bit, no flow control.

3.) Confirm that you have a valid serial connection by pressing enter a few times.  You should be prompted with a login screen.

4.) If you have successfully established serial communication with the switch, reboot the switch by disconnecting and then reconnecting it's power cable.

5.) The switch will begin it's POST procedure as displayed in the serial terminal emulator.  Be ready at the keyboard to press the Esc key.

6.) Watch for the following line to appear during the boot sequence.  When you see it, immediately press the Esc key;

"Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom."

IMPORTANT: Do not hold down the Esc or Enter/Return key during the boot sequence.  Only press the Esc key when prompted.

7.) If you successfully interrupted the boot sequence, you will be prompted with a Startup Menu.  Option number 3 will be the "Password Recovery Procedure".  Select this option.

8.) The terminal will display, "Current password will be ignored!".  Press enter to continue with the boot sequence.

9.) The default account "admin/" will be enabled and you can log into the switch using this account.  From here, you can set new accounts without having lost the switch configuration.

10.) After you have configured new accounts and documented the passwords, reboot the switch and log in normally to confirm that passwords have been recovered successfully.

11.) You are done.  Disconnect and store the serial cable in a safe place for future use.  Be sure to document a login username and password somewhere safe for future reference.

Hope to Help !!

Ganesh.H

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