SRW2024 console cable parts

[eric]

HI all

I setup SRW2024 a long time, but after I restart it ( plug out and plug in pwoer core),it can not access in Web page,I don't know what happen why.

But I try to use serial port cable to connect it, also can not access in HyperTerminal.

if cable is correct and setting is correct in HyperTerminal, How can I access Switch..

For SRW2024 console cable ,it is standard serial cable  ?

Thanks

Eric

[rocater]

Hello Eric,

For accessing the SRW2024 via the console port, you will want to use a serial cable. I have seen some users able to use USB to serial adaptors on computers that do not have a serial port.

You will want to use HyperTerminal or Putty when connecting. The settings are as follow:

38400 baud, 8 data bits, no parity, 1 stop bit, no flow control

You should be able to log in with the  same username and password you have used before.

[eric]

Robert, Thanks for your reply.

I use serical cable to connect in PC, it have serical port.

serical cable is RS232 F to F, it can work on other Cisco device( serical cable connect to rollover cable).

So , I don't know why can not use this cable connect to SRW2024 in console.

I very worry about SRW2024 have a hardware problem, Because I ready setup Web interface for manage,now it can not access ,but Vlan function also work....

For console port, it can disable manully or not?

Thanks

Eric

[rocater]

Hi Eric

My understanding is that there is not a way to disable the console port. If you are using a known good serial cable and not getting any response from the switch, then it is possible there is a problem. You can always give us a call at the SBSC. Below is our contact numbers:

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

[eric]

Robert

Thank ~~~Now I fix the problem. Because Console port Data bit is 1152000....I don't know why is changed..

I sure not changed before......

any way...Thanks for your help.

[rocater]

Glad to hear! I hope everything continues to work smoothly for you.