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New Member

SRW2024- Unknown IP Address, how to Factory Reset?

I am not a big tech guy. I'm trying to help a friend do a factory reset of a recently acquired used SRW2024 but he is claiming to be unable to access the switch because the default IP address has been changed. This model has no reset button anywhere. Can anyone make a recomendation on how to discover the current IP the switch is running or how to do a reset?



SRW2024- Unknown IP Address, how to Factory Reset?

Hello Sean

In order to access the switch in it's current state, you will have to use the console port. Here is a link to the admin guide. It has all the details on the switch.

You will want to look for Chapter 4 as a guide for using the console port.


SRW2024- Unknown IP Address, how to Factory Reset?

You need to console into the SRW2024 and then you should be able to factory reset it this way. On the boot up it will give you an option to bypass boot up if you don't know the admin user name and password. it's Cltr + R you'll have two seconds to push this button to bypass boot up and usually will take several tries.

Administration guide for SRW2024

Bit per second: 38400

Data bits: 8

Parity: None

Stop bits: 1

Flow control: None

Hope this helps,


New Member

SRW2024- Unknown IP Address, how to Factory Reset?

If you have no access to the console port:

One way I've found to locate the IP of devices is to use TCPdump and look for packets from the hardware concerned (assuming you know the MAC address - it's printed on the case)

After that you can configure a suitable IP on your machine and then telnet/http in to make changes.

It's kludgy but it works.