07-24-2012 07:16 AM
I have a SRW248G4P switch. I would like to manage this switch. I am sure this switch is not at factory defaults. I have connected a laptop to the console port and the switch does not respond. My settings are correct. How can I reset this switch back to factory defaults?
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07-24-2012 10:33 AM
Hello Joe,
Unfortunately, the only way to reset the switch is via GUI or the console access. If the console is not accessible, you can call the SBSC and check the warranty status of the switch.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
07-24-2012 10:33 AM
Hello Joe,
Unfortunately, the only way to reset the switch is via GUI or the console access. If the console is not accessible, you can call the SBSC and check the warranty status of the switch.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
07-24-2012 02:24 PM
Joe,
Did you check baud rate you were using? I'm drawing a blank and I'm away from the computer for a few days but maybe Tom can hop in - I think it's
38400,1,n,n.
Best,
David
Sent from Cisco Technical Support iPad App
07-25-2012 07:17 AM
Yes, I was at 38400,1,n,n. The switch is out of warranty. I will dispose of the switch.
Thanks for your response.
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