We cannot access the "Wireless Network Setup (VAPs)" menu on our Cisco AP541N-K9-2.0(4) Dual Band Access Point anymore (see attachments). Please help. Thank you.
Solved! Go to Solution.
Have you tried updating to the newest firmware? That would fix any known bugs in the firmware. If this does not solve your problem, let me know, and we can continue to work on this problem.
If you haven't done so already, try connecting your computer directly to the AP. If you are using a router or a switch to connect to your AP, this may be causing the problem.
Let me know if this works.
Sent from Cisco Technical Support iPhone App
We did, unfortunately it (still) doesn't work. We have contacted support and they have proceeded with an RTF. Thank you for your time and support anyway.
I'm afraid it's too late now, we already got a replacement. We'll keep that in mind, though, in case it happens again. Thank you.
Amazing: after waiting approximately 1 week, the device was returned with the exact same issue. Fortunately, using HTTPS does work as a workaround. Thank you, Darrel Mosier. Apparently, you are more qualified than Cisco's own support. I remember the times when Cisco represented quality. Boy, how the times have changed.
Hello Filipe, My name is Eric Moyers. I am a Network Support Engineer in the Cisco Small Business Support Center. Thank you for using the Cisco Community Post Forums.
Was that the only page on the GUI you were having issues with or was it the entire GUI?
What browsers versions were you using?
Eric Moyers .:|:.:|:.
Cisco Small Business US STAC Advanced Support Engineer
Mon - Fri 09:00 - 18:00 (UTC - 05:00)
Yes, Eric, that was (is) the only page on the GUI we were (are) having issues with; it was (is) not the entire GUI.
We were (are) using Chrome, Firefox, and IE.
Same story here, I also sent in one of our first models for a replacement and the new one arrived with the same problem. Cisco support wasn't any help... at least it works with https.