Country/Region Setting Not Offering Correct Choice
I have six WAP4410N access points, and one of them has the only selections in the country/region box as South America, Mexico, or Puerto Rico. The devices are located and purchased in the NE USA, all from the same location.
Does anyone have a solution to this, or does it even matter? I have done the hard reset, reload firmware, hard reset, reconfigure routine but still no change in my selections.
I am located in south central Pennsylvania. I am not at the device location right now, so the serial number will have to wait until later. All units were purchased from New Egg about three years ago. Here again I can get you specifics if needed later. I am suspecting that a unit that was suppose to be for export only got mixed in with the North American stock. How I did not see the incorrect region until just recently is somewhat a mystery.
What I do have is the PID VID of WAP4410N-E V02 with a MAC address of 58:8D:09:E2:D1:B0 if that helps you at all.
Hello Ron, that does confirm that you have a model that was meant for overseas. The serial number and proof of purchase would greatly assist me in further researching this, to see if there is someway I can help you resolve this.
Eric Moyers .:|:.:|:. CISCO | Eric Moyers | Cisco Technical Support | Wireless and Surveillance Subject Matter Expert
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