On Monday I called Cisco SB support to ask for advanced replacements on my four WAP4410Ns. They indicated there would be a $75 charge for overnight shipping and prepaid return shipping on the four old units. I was pretty hesitant about having to pay more money to rectify Cisco's mistake, but I bit the bullet and agreed to the charge. Anything to get this fiasco over with!
This morning I received four new Rev 2 APs. So far three of them are installed and operating, with the fourth going to a remote office branch later this week. I have not noticed the original connectivity issue at all, nor any other performance issues either. I will be closely monitoring their performance and will report back with what I find. I have hope that these Rev 2s will finally make this a stable and reliable product.
The web interface states these are, "Hardware Version: Rev. 13" and are preloaded with the original Software 220.127.116.11.
On the unit itself, the PID VID label states, "WAP4410N-A V02". This was really my only indication that I had received the proper unit.
I purchased a unit from buy.com and I'm very happy to report I received a version 2 unit. I expected a version 1 unit and even went so far as to confirm with Cisco that I could exchange a version 1 unit without paying the $75 fee I've read about if I did not need express shipment. They confirmed no fee would be required.
The unit came pre-loaded as Rev. 13 release 18.104.22.168. I checked the Cisco website and release 22.214.171.124 was recently made available. I defaulted via the interface, then hardware button, loaded the new firmware, defaulted via interface, then hardware button, changed the IP address, etc. and so far it's working. Too soon to report how well but I am optomistic. I don't know whether Cisco initiated some sort of recall to their distribution channel or buy. com learned of the problem on their own but I really am surprised and pleased.
A couple of questions for those experienced with the problems:
1. The WAP4410N is plugged into a Cisco/Linksys SLM2024 switch. The WAP4410 is at the default auto-negotiation LAN speed (NOT locked to 100) and so is the SLM2024 (auto-negotiation). The current link speed is 1 Gbps. Is this ok or should I lock the SLM2024 and/or WAP4410N and if so to what speeds?
2. Can anyone recommend network speed test software? Not Internet but WAN/LAN to LAN. Something designed for the task instead of manually copying files and timing how long it takes.
The SLM2024 switch is in the same business class as the WAP4410, so far as I know, and the WAP4410N interface is more responsive, functions and help are better laided out documented. I hope the SLM2024 is in line for a refresh. It seems waiting for the WAP4410N was worth it. Also the WAP4410 appears to have an SSH interface (haven't tried it) that the SLM2024 does not. I have an expen$ive Cisco AP-1131AG that I have wanted to replace or supplement. Pretty cool now I have N, A and G wireless networks at home. It looks real easy to add a guest network to the WAP4410N for my kids friends. I'd like a way to set the guest network to low power but I don't think it has it (haven't really looked).
Article ID:5727 Configure the Single Point Setup on the WAP581 Objective
A Wireless Access Point (WAP) connects to a router and serves as a node
to the Wireless Local Area Network (WLAN). Clustering is when multiple
WAPs are joined on the same network. Th...
Article ID:5706 Upgrade the Firmware on the WAP125 Objective New
firmware releases are improvements from previous firmware versions.
Network device performance can be enhanced when an upgrade is made.
Firmware files can be downloaded through: Trivial File...
Article ID:1972 Configure Time Settings on a Wireless Access Point
Objective The system clock provides a network-synchronized time-stamping
service for software events such as message logs. Without synchronized
time, accurate correlation of log files betw...