My WAP321 Access Point is Displaing Red Blinking Light
Hello My name is robel and im am facing a big problem
My WAP321 Access Point is Displaing Red Blinking Light when i connect it to the internet. i have tried to reset it but it is displaying the same thing. i cant access it and i couldent find it in the network.
->As with WAP321 it is not possible to get the console access, there could be hardware issue with the WAP 321
->Please try to hard reset the WAP 321 by pressing the reset button for at least 30 seconds until you see all the LAN , wifi and power LED blinked at once.
->Once the hard reset is done, then connect it to one of your laptop/PC statically assign an IP address to your Laptop/PC as 192.168.1.100/24 and default gateway as 192.168.1.245.
->Check with the command prompt whether you are able to get the PING response from default IP address of WAP 321 that is 192.168.1.245.
->In case you are not getting try to change the laptop/PC and the cables, and check again. Still after that there is no access then WAP321 could have a hardware fault and will need an replacement once we confirm the serial number.
->In case you are able to get the response then try to access the IP address 192.168.1.245 on web browser and check GUI of WAP 321 is accessible or not.
I would request you to contact us via call/chat so that we can help you with the WAP321 access and confirm whether there is an hardware fault with it or not via creating a service request.
I would request you to contact our Small business support team so that we can verify the entitlement of WAP 321 via the serial number and check whether the replacement can be done or not once it is been confirmed by one of small business engineer there is an hardware fault with the device.
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