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WAP 321 disconnecting all associated clients

Yap Kian Shin
Level 1
Level 1

Hi Support,

I am a newbie technical support. Currently, I encountered a issue about WAP321 that will occasionally disconnecting all the clients(about 7 clients only) in one shot and cannot connect back at all. However, after login to the Web Gui and reboot the WAP321. It is able to connect again.

I had upgrade the firmware to 1.0.4.2 but the problem still exists. The AP is using only WPA2-Personal.

The environment of the AP is like this:

Internet->Watchguard Firewall (with AP too but different SSID with the WAP321, flat vlan) ->switches and WAP321

Is that any misconfiguration of the AP or the network environment cause this issue?

Another problem is the time of the AP cannot be fixed. I had tried either set the time using NTP (port 123 is opened in firewall) or manually input but it will revert back to 1999 after reboot.

Thanks in advanced!

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