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WAP 321 - Other devices gets disconnected when I'm attempting to use Captive Portal

Hello all,

I just setup this WAP321. The normal Wi-Fi works fine, its fast and good connection. So thats great.

But when I try use Captive Portal from my smartphone,  every other devices hooked up to the network, is getting disconnected. A big fat red X is appearing on top of my Network icon in tray (windows 7).

In order to restore my internet, I need to turn of Wi-Fi on my phone.

One of the reason why I bought this WAP321, was because of the Captive Portal feature. So when I get visitors, they can access it without a code, not interfere with my network and not get access to my documents etc.

Any of you guys know where to look and how to solve this?

Here is a quick and noobish drawing of my network: http://cl.ly/image/45473W1C3C1U

This is the emulator for my router if you can use that for anything: http://event.asus.com/2009/networks/dummy_ui/en/ (Asus RT-N56U)

-Jonathan

1 REPLY
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WAP 321 - Other devices gets disconnected when I'm attempting to

Dear Customer,

Thank you for reaching Small Business Support Community.

It's been defined as an open caveat ID CSCue24521 in firmware release v.1.0.4.2;

http://www.cisco.com/en/US/docs/wireless/access_point/csbap/wap321/release/ReleaseNotesWAP121_321_104x.pdf

The work around is to reconnect the wireless devices, same thing you are doing. I suggest you since there is no public firmware version with the fix, to contact the Small Business Support Center;

https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Please do not hesitate to reach me back if there is anything I may assist you with in the meantime.

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

*Please rate the Post so other will know when an answer has been found.

Jeffrey Rodriguez S. .:|:.:|:. Cisco Customer Support Engineer *Please rate the Post so other will know when an answer has been found.
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