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WAP321 Won't Power On

Setup my WAP321 this morning.  Unplugged network cable.  Walked across the street, plugged in for deployment, dead.  Tried POE from switch, from injector and even plugged power cord in, nada.  How do I get it serviced?  We just bought it 1.5 months ago.

  • Small Business Wireless
1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Hello,I know this is a late

Hello,

I know this is a late reply but still.

If you are still looking to get your WAP replaced give us a call at the SBSC and we can get an RMA processed.

Just let us know you already attempted with PoE, an injector and a power adapter, the engineer will ask.

Cisco Small Business Support Center Contact Numbers

Thank you for choosing Cisco,

Christopher Ebert - Network Support Engineer

Cisco Small Business Support Center

*please rate helpful posts*

1 REPLY
Silver

Hello,I know this is a late

Hello,

I know this is a late reply but still.

If you are still looking to get your WAP replaced give us a call at the SBSC and we can get an RMA processed.

Just let us know you already attempted with PoE, an injector and a power adapter, the engineer will ask.

Cisco Small Business Support Center Contact Numbers

Thank you for choosing Cisco,

Christopher Ebert - Network Support Engineer

Cisco Small Business Support Center

*please rate helpful posts*

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